Our Guarantee

Our MONEY BACK Guarantee If you are not satisfied with your purchase FOR ANY REASON, all you need to do is call us. We will pick it up from you AT OUR COST and immediately refund the full amount of your purchase, including the shipping costs. It’s that simple. Many companies try to discourage returns by making them a hassle, or by loading on charges. We don’t. Our guarantee is not qualified by any of the following gimmicks:

  • No restocking fee
  • No processing fee
  • No re-boxing fee
  • No charge for shipping in either direction
  • No time limit
  • No need to get a return authorization number
  • No forms to fill out
  • No need to arrange for return shipping yourself
  • No limitation on returns resulting from the customer’s ordering error
  • No requirement to take store credit instead of cash
  • We Shipped the Wrong Item

    If you received an item that you didn't order, all you need to do is call us at 800-262-6355. We will send UPS to pick up the merchandise that was mistakenly sent. We will also immediately ship the correct merchandise. If you no longer wish to receive the merchandise you ordered, we will immediately issue you a refund on your credit card or, if you paid by check, mail you a refund.

    The Merchandise is Defective or in Any Way Unsatisfactory

    We stand behind our product 100%. If you would like to return an item, please call us at 800-262-6355. We will send UPS to pick up the merchandise. You do not need to do anything. We will replace the merchandise or, if you prefer, we will issue a full refund, including all shipping charges.

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